https://www.alicejpan.com/work daily 0.75 2025-05-27 https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465252862-ZVA0YOR47VZ09PORJPT9/Avg1.jpg Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465252719-AUZEZSP2211UAAJW3HMD/Avg2.jpg Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465254062-GFYJ8KRUS28WNX367R36/Avg3.jpg Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1597421667112-1P0DINLCLD5A61US3U11/Group+3248.png Work High fidelity screen based on low-fidelity Figma prototype & may not reflect final product https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465167859-49XDTRVIZTFH3CWLR5GC/Persona+_+Non-Gamer.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465165234-DTEXTDCQCAEKZ5RB8Q6A/EM_+Non-+Gamer.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465165326-M9A7TD1ZUPF3BG7EWXVR/CJM+_+Standard+Shopper.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600466019902-GO7SGRKRPS28B89ACIR2/Frame+14.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465371556-QROR97I8DLA1G6XCMDPJ/Standard+Customer.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465371015-DCK6L0BC3IG7O4P32GOG/Mobile.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602532926501-9CLQZQBJ5RJG7HNLM2ZW/first.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602532920402-K5Y2DYISYVLWR73LXNXX/electronic.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602532919987-YSVLBY6BNL9BH997GNO3/factor.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602532920579-8QBTR57FZ94CF5ZYKZFP/Picture1.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602532925978-JUTFD3YLCTGYPFN6DPE0/challenge.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602532925980-HPNRS7AAXGI6XZE24T5S/research.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602532930656-LZRIC5GO6II3MRVMUAHM/stoppedpurchase.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602532932520-6TVCZU21OFZ1P5BZMQ4H/customer+journey.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602532930343-ROIH5JORV8BD3B28YQO4/sales.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465969416-X4JJ1O9G1B2S4TFBBHJ7/Home+page+option+1.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465970928-UM084AZNFIPDJIVSC9H3/Homepage+option+3.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602536718626-IKJ5CFKZ1657DMRF92OP/2.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602536716900-LS95XI827MFL34K7VKO0/1-2.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602536717449-VDAK8QWMPYW6JJZ9H5CI/1.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602536716907-YC75VJ43FQA8M4P5WCQY/1-1.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602536717370-XVZWWFVQDI8MOF9XKHSB/1-3.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602537059763-JWQ6P1QYXWG63R3YV18C/this+one.jpg Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602536872043-CM487JHIPEOXCOD320QO/1-1.jpg Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465789732-EEIL1BZFZ0KBFTZK9P40/Standard+IPOS.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465790361-2WK5QKEP88XV4Q073Q9V/View+All+-+Graphics+card.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1600465789734-OIQ8C6AO4Q3MY3WMSD3R/Compare+Devices+3.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602535115908-DEDV9OQ0TLKY43K77943/Screen+Shot+2020-10-12+at+1.34.50+PM.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602535191667-9W8IBPSCJJWQAW6X85AG/Screen+Shot+2020-10-12+at+1.34.15+PM.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1602535103494-U7ZTYQOKQBEKIU27VNG8/Screen+Shot+2020-10-12+at+1.36.02+PM.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1631228578255-RHNPV4OSCGHBJR5VE0YF/Screen+Shot+2021-09-09+at+4.02.03+PM.png Work - VCSB Discovery https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1631228578338-QRUSMVLNLAFMGA3BRL9P/Screen+Shot+2021-09-09+at+4.01.45+PM.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1631228579306-WCKZOATEHN5CKZCLKSJQ/Screen+Shot+2021-09-09+at+4.01.55+PM.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1630525811339-60E8FUK7J9WZTLPW6154/VCSB.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1631228923299-9HYNV9T5SV7GXTM1NMED/Group+20+1.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1631228922916-XLPS0EJ0HC0728VKB5EI/Group+20+2.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633459900022-7J3ADKQ7L9AJVENXAK51/StyleGuide2.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633459900123-DAF46V1UMF3ET4VAD6M5/StyleGuide3.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633459900508-KJSTB2CLSZUHNFI7FAW3/StyleGuide1.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633300813127-W4452UGO9XQVT024J5E0/Frame+944+%281%29.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633409340670-UZG0RUQ4VAHR2BZWU3F9/Maze4.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633409242138-IOHHT309ZFC4O3QAPMLT/Maze1.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633409242818-8MXM4RZKBC59SR26KXOU/Maze3.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633409242205-AB1M6ZL46L4NDAZ0NC4L/Maze2.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633460326934-UGJHXTB3328NSUV9146Q/Competitive+Analysis.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633408936586-Q0XIDSU5ST8V4XQ990DH/ExpRep.png Work - Make it stand out A sample of what I would pass off to the development team https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633390025000-KUVYNEYJWP4RO81X39CQ/Frame+6.png Work - Make it stand out Robust Health header submission for the Google Play store https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633390186251-H5Y6MNZ3IO7DQJLDRF4U/Letter+-+11.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633390186425-WM9EQT34ZUEBV041UQCL/Letter+-+10.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633390373524-L1GIUNGHNXCL9E6ZNXO2/Letter+-+8.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633390373586-OPEZ5DDTS2X769H5U5J5/Letter+-+6.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/cbafef95-faa7-43cd-8a77-e02079f33823/Frame+1.png Work - Make it stand out Image depicts the port-in feature in [from left] Google-Fi, Verizon, AT&T, and US Cellular’s AAL flows. https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1746167320021-WH87HZ26ZXNG87VCWSMW/Userflow.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1746167320045-OWBNRJS2IEJ81UV5YW34/Userflow-2.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1746167321036-S4X2MGQCSQAKH4678DRJ/Userflow-1.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/c27bf2af-2cac-4192-a4e1-8a63df1e0254/figmalogo.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/3068f4cd-a145-44eb-a703-5b9da4c763d4/ComparativeAnalysis.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/cec38b30-de89-4dff-bfca-97abd3d6340c/T-Mobile-customer-care.jpeg Work - Make it stand out Image Credit - T-Mobile https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/fb627f59-969f-43b6-b133-cfa5c36cc1c4/T-Life+Newsletter Work - Make it stand out Time Period: 12/09/2024 - 01/06/2025 https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/7f641d9e-adf2-4a90-87b1-ee6994e6eccc/Group+3.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1f74e90a-945e-423d-bec9-51a1b2dbccbf/ForcedRPC.png Work - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/f9a1e527-8f7b-4aca-8643-1bd794a28ac7/Frame+1.png Work - Make it stand out Image depicts the plan selection in [from left] Google-Fi, Verizon, AT&T, and US Cellular’s AAL flows. https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/cd1f660a-57c2-4325-ba4a-60db280de7b3/T-Mobile_logo_2022.svg.png Work - Client & Goals This project focused on the design of T-Mobile’s new lifestyle and eCommerce app, T-Life. The app combines product discovery, exclusive promotions like T-Mobile Tuesdays, and account management features for authorized users. A significant portion of T-Mobile’s sales—[X%]—flows through the add-a-line experience, making this a high-impact area for both business goals and customer experience. https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1624307339993-5KQO85Z3KDHJQV1I8H78/Scene.jpg Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1629316741876-6AT6TU1CIT8FH6VD1ZO8/Scene.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1633539113169-M3KXI6DS3IV8D94OQVV1/RobustHealth.png Work https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/6046809b-1c85-4e00-814d-c3619e739cfe/Native_AAL.png Work https://www.alicejpan.com/home daily 1.0 2025-05-01 https://www.alicejpan.com/resume daily 0.75 2025-05-02 https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/51e4c53c-2be2-4841-8e9c-4fa865022306/2025ResumePan.png Resume - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://www.alicejpan.com/about daily 0.75 2025-04-07 https://images.squarespace-cdn.com/content/v1/5c9278bd34c4e295eae80196/1558729418654-KYPVA0ONSBGN35KLDRR0/IMG_9918.JPG About - Hi, Nice to Meet You I became a product designer because I’m endlessly curious about what drives people—and I love turning those insights into thoughtful, memorable experiences. Creativity and empathy have always shaped how I see the world. My grandmother was an art teacher, so I grew up sketching, making paper dolls, and learning to notice the little things. Even now, when I’m out with friends, I find myself tuning into how the environment shapes their experience. Before diving into UX, I worked in market research for government contractors in D.C., where I learned how to uncover patterns in data and translate them into strategic decisions. That analytical mindset is still core to my design practice today. I’m drawn to simplicity, clarity, and the occasional spark of delight. My goal is to design experiences that feel intuitive, solve real problems, and leave people feeling just a little more seen. On the weekends you can catch me trying new foods, reading Stephen King, or throwing on a pottery wheel. https://www.alicejpan.com/contact-me daily 0.75 2019-08-06